Useful Information
Ways to make a payment
You can pay your rent in various ways: by direct debit through your bank, or online by either logging into your My Home account, through the AllPay App or by visiting the payment page on our website.
You can also make payments by phone, cheque/postal order or AllPay Payment Card at a PayPoint outlet.
You can also make payments by phone, cheque/postal order or AllPay Payment Card at a PayPoint outlet.
Applying for a home
You can apply by completing a Housing Application Form.
We are happy to help you with your housing options if you are unsure. Please contact Customer Services on 01382 903545 for assistance with completion of an application or advice on letting our homes. You can email us with any queries on customerservice@abertayha.co.uk.
We are happy to help you with your housing options if you are unsure. Please contact Customer Services on 01382 903545 for assistance with completion of an application or advice on letting our homes. You can email us with any queries on customerservice@abertayha.co.uk.
Safety & Security
Abertay aims to uphold the health and safety of our tenants, contractors and employees. We strive to promote safe and healthy work and living environments.
We have compiled the following basic guidance as a reminder for tenants regarding the prevention of accidents and security in the home.
We have compiled the following basic guidance as a reminder for tenants regarding the prevention of accidents and security in the home.
How to report a repair
The repair, maintenance and upkeep of your home is one of the most important services we provide.
To achieve an excellent level of service we always aim to:
· Give honest, useful advice & support when you contact us
· Get repairs completed right first time
· Carry out repairs at a time convenient to you
· Make safe emergency repairs within 7 hours
To achieve an excellent level of service we always aim to:
· Give honest, useful advice & support when you contact us
· Get repairs completed right first time
· Carry out repairs at a time convenient to you
· Make safe emergency repairs within 7 hours
Our Property Locations
We have over 1,900 properties in Dundee and surrounding areas. On our Property Locations page is a map showing letting areas in Dundee.
You can click on an area to see the streets in that area where Abertay owns houses. You will also be able to find out who is the Housing Officer for those streets.
You can click on an area to see the streets in that area where Abertay owns houses. You will also be able to find out who is the Housing Officer for those streets.
Getting in touch with us
Getting in touch with us
Abertay Housing Association
147 Fintry Drive, Dundee, DD4 9HE
Call: 01382 903545
Email: queries@abertayha.co.uk
Or click the button below to fill in our contact form.
Abertay Housing Association
147 Fintry Drive, Dundee, DD4 9HE
Call: 01382 903545
Email: queries@abertayha.co.uk
Or click the button below to fill in our contact form.
About AHA
Abertay aims to enhance the quality of life in our communities.
Our purpose is to provide social housing to people in housing need. In addition, we are involved in various wider role activities.
We have around 1,900 houses in Dundee and surrounding areas, including around 238 retirement housing properties which are situated at six complexes across the city. We provide a factoring service for over 2,000 properties purchased from Abertay or its predecessors.
More About UsOur purpose is to provide social housing to people in housing need. In addition, we are involved in various wider role activities.
We have around 1,900 houses in Dundee and surrounding areas, including around 238 retirement housing properties which are situated at six complexes across the city. We provide a factoring service for over 2,000 properties purchased from Abertay or its predecessors.
